Contact Us

By Telephone

Customer Service

(Eastern Standard Time)

8am – 6pm, Mon – Thursday

8am – 9pm, Friday

11am – 7pm, Saturday

 

Collections

(Eastern Standard Time)

8am – 6pm, Mon – Thursday

8am – 9pm, Friday

11am – 7pm, Saturday

 

Recovery

(Eastern Standard Time)

8am – 6pm, Mon – Thursday

8am – 9pm, Friday

11am – 7pm, Saturday

 

Complaints

If you would like to report a problem or file a complaint, contact our Complaints Department at 855-381-3559 or email your complaint to complaints@loanme.com. Please include your account number on all correspondences. We will respond to all voicemail messages and e-mails as soon as possible – in most cases within 24 hours after your complaint has been reported.

By Mail

General Inquiries

LoanMe, Inc. PO Box 465
Dublin, Ohio 43017

For making payment or cancelling automatic EFT withdrawals

LoanMe Attn: Payment Processing
PO Box 465 
Dublin, Ohio 43017

2022 Holiday Schedule

  • Memorial Day (5/30/22) – Closed
  • Independence Day (7/4/22) – Closed
  • Labor Day (9/5/22) – Closed
  • Thanksgiving Day (11/24/22) – Closed
  • Christmas (Observed on 12/26/22) – Closed
Address: PO Box 465 Dublin, Ohio 43017 Cash, Check or Money Order are accepted.

MoneyGram

Receive Code: 15049 Company Name: LoanMe City: Hurst State: TX (only $6.99 for our customers)

ACI PAY, a service of ACI Payments, Inc.